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Pharmacies & Hospitals
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Public and hospital pharmacies play a key role in securing the authenticity of medicines dispensed to patients. According to the EU Directive 2011/62/EU, also called the Falsified Medicines Directive (FMD), the pharmacies in the Republic of Croatia must verify the authenticity of the medicines and decommission them (“deactivate”) from HOPAL’s repository before dispensation to patients.
If the unique identifier on the packaging does not match the repository data during the verification process, the system will display an alert for a particular pack. Detailed information about alert handling can be found in the Guidelines for EMVO and NMVO stakeholders.

HOPAL has conducted a process of connecting IT systems to pharmacies and other healthcare institutions that merge with repository, but they will not have any obligation to pay HOPAL compensation. However, they have to ensure technical prerequisites for the verification process by installing scanners for the unique identifiers and updating the software enabling the link with repository.

In case of any questions regarding the functionality, access options or operation of the national medicines verification repository system, please contact the Croatian Medicines Verification Organization via e-mail .

Letter to stakeholders

A key measure to address falsification in the EU and protect the legal supply chain of medicines is an end-to-end verification system introduced by the Falsified Medicines Directive (FMD).

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Amount of the annual fee

HOPAL determined the amount of the annual fee for the Croatian Medicines Verification System usage by MAHs
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About HOPAL

The Croatian Medicines Verification Organisation (HOPAL) is a non-profit organisation representing the different stakeholders, both...
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Croatian Medicines Veryfication Organization
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