Pharmacies & Hospitals
Public and hospital pharmacies play a key role in securing the authenticity of medicines dispensed to patients. According to the EU Directive 2011/62/EU, also called the Falsified Medicines Directive (FMD), the pharmacies in the Republic of Croatia must verify the authenticity of the medicines and decommission them (“deactivate”) from HOPAL’s repository before dispensation to patients.
If the unique identifier on the packaging does not match the repository data during the verification process, the system will display an alert for a particular pack. Detailed information about alert handling can be found in the Guidelines for EMVO and NMVO stakeholders.
HOPAL has conducted a process of connecting IT systems to pharmacies and other healthcare institutions that merge with repository, but they will not have any obligation to pay HOPAL compensation. However, they have to ensure technical prerequisites for the verification process by installing scanners for the unique identifiers and updating the software enabling the link with repository.
In case of any questions regarding the functionality, access options or operation of the national medicines verification repository system, please contact the Croatian Medicines Verification Organization via e-mail .
If you have any questions or need some information, we will gladly communicate with you via or via the following contact form. To successfully reply to your message, please, fill out all contact form fields and enter the summation result into the 'captcha' field to protect against spam messages:
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Croatian Medicines Veryfication Organization
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